Privacy Policy

Ⅱ. Purpose, etc. of use of personal information

In executing its business operations, the Group may request its individuals to provide their personal information for the following purposes via an interview with the Group’s salesperson, events such as exhibitions, the Group’s website and other means. If the Group is to use personal information for any purpose other than those explained above, this will be communication in a written document, via an e-mail or via an announcement on the Group’s website.

ⅰ. Source of personal information

The Group may obtain personal information from the following sources for the purpose specified in "ii Purpose of use of personal information."

1. Individuals (e.g. filling out questionnaires on the Group’s website or at exhibitions and other events, entering data into the form of the Group’s website, sending inquiry e-mails to the Group’s address at info@toyoinkgroup.com)
2. Individuals’ viewing the Group’s website (for details, see “ii. Use of technologies for obtaining personal information online” and “iii. Use of Access Log” of “III. Protection and management of personal information”)
3. Disclosed information (e.g. information disclosed on the Internet)
4. Social media (e.g. Twitter, Facebook, Weibo, WeChat, LinkedIn)
5. Research documents provided by third parties
6. The cloud service that the Group uses to share information within the Group

ⅱ. Purpose of use of personal information

1. Provide individuals with information on topics such as products or services of the Group or its partners and the support provided from the Group.
   ―The Group uses individuals' personal information for the purpose of recommending products and services that may interest individuals and providing support-related information.
   Personal information used: name (including hiragana indicating the pronunciation of kanji), e-mail address, phone number, address, place of work, industry, department, title and job type informed by the individual
2. Answer questions from individuals.
   ―Individuals' personal information may be used to answer questions from individuals and for related liaison.
   Personal information used: name (including hiragana indicating the pronunciation of kanji), e-mail address, phone number, address, place of work, industry, department, title and job type informed by the individual
3. Request research and surveys on the Group's projects ad operations, and conduct ex-post liaison.
   ―Responses from individuals are analyzed. The Group may use individuals' personal information to request the individuals to fill out questionnaires aimed at obtaining feedback to reflect in the development of the Group's products and services.
   Personal information used: name (including hiragana indicating the pronunciation of kanji), e-mail address, phone number, address, place of work, industry, department, title and job type informed by the individual
4. Send the product(s) ordered. Another purpose is to install, repair, inspect and conduct after-sales service of machinery, devices and other products sold by the Group.
   ―The Group may use a individual's personal information to provide and ship any of the Group's products, goods (e.g. catalog, sample) or services ordered or requested by the individual.
   Personal information used: name (including hiragana indicating the pronunciation of kanji), e-mail address, phone number, address, place of work, industry, department, title and job type informed by the individual
5. Send prizes to individuals who won a draw.
   Personal information used: name (including hiragana indicating the pronunciation of kanji), e-mail address, phone number, address, place of work, industry, department, title and job type informed by the individual
6. Confirm procedures or status of payment when an individual is to pay the Group for a purchase.
   Personal information used: name (including hiragana that indicates the pronunciation of kanji), e-mail address, phone number, address, place of work, industry, department, title, job type and bank account data informed by the individual
7. Create statistical documents that do not identify any specific individual.
   Personal information used (including information treated as equivalent to personal information): e.g. Viewership of content on the Group’s website mentioned in “II. Purpose, etc. of use of personal information: iii. Use of Internet's technologies for automatically gathering personal information” and “II. Purpose, etc. of use of personal information: iv. Use of Access Log”

ⅲ. Use of Internet's technologies for automatically gathering personal information

The Group’s website may be partly using CGI, JavaScript, cookies or suchlike (hereinafter “relevant technologies”) as written in “II. Purpose, etc. of use of personal information: ii. Purpose of use of personal information” of the Policy. The relevant technologies make it possible to obtain information about, for example, an individual’s information terminal devices or software (hereinafter “terminal system”) or viewership of content on the Group’s website, without causing the individual to be aware of this.

These pieces of information may not always cause any specific individual to be identifiable. But the Group treats such information as equivalent to personal information. The Group may use the information obtained via relevant technologies for such purposes as analysis of individuals’ preferences for the Group’s services and more effective delivery of content on the Group's website. This information is treated as equivalent to individuals’ personal information and its use is limited to the purposes written in “II. Purpose, etc. of use of personal information: ii. Purpose of use of personal information” of the Policy.

Some terminal systems may deactivate the function of relevant technologies by changing the browser setting of the website. To change the setting of the terminal system, see the manual for the terminal system or contact the terminal system's manufacturer. However, please note that the setting change may render some services on the Group's website unavailable.

ⅳ. Use of Access Log

As stated in “II. Purpose, etc. of use of personal information: ii. Purpose of use of personal information” of the Policy, the Group makes a record of information about individuals who logged on to the Group’s website in the form of Access Log. Access Log contains data such as the domain name and IP address of the network server that the individuals who accessed the Group’s website are connected with, the names of content files accessed and the date and time of access.

Access Log does not always contain information that may identify a specific individual. However, the Group treats the Access Log as equivalent to personal information. Access Log is used to perform statistical analysis on how the Group’s website is used. Besides, it is treated as equivalent to individuals’ personal information and may only be used for the purposes written in “II. Purpose, etc. of use of personal information: ii. Purpose of use of personal information” of the Policy.

ⅴ. Handling of personal information the Group already possesses

The personal information that the Group obtained before the enforcement of the Act on the Protection of Personal Information (on or before March 31, 2005) and still possesses may be used within the scope of the purpose of use written in “II. Purpose, etc. of use of personal information: ii. Purpose of use of personal information” of the Policy.

ⅵ. Whether or not the provision of personal information is a legal or contractual requirement

Provision of personal information is neither a legal nor a contractual requirement for concluding a contract unless a contract exists otherwise between an individual and the Group. An individual is not obliged to provide his/her personal information. Unless an individual provides his/her personal information, the Group may not be able to answer questions from the individual.

Ⅲ.Protection and management of personal information

ⅰ. Protection and management of personal information

The Group takes necessary and reasonable information security control measures to protect personal information provided by individuals against loss, damage, illegal disclosure, falsification and illegal access. In this way, the Group handles personal information with the utmost care. In the event a problem occurs, the Group will take prompt action. If you would like to know details of the information security control measures taken by the Group, contact the office written in "IX. Point of contact" below. ii. Security of linked websites

ⅱ. Security of linked websites

The Group assumes no responsibility for the protection of personal information of an individual on any of the websites that is linked to the Group’s website but belongs to a company that is not in the Group.

Ⅳ.Ensuring validity of information

The Group endeavors to keep the personal information provided by individuals accurate and up to date. Please communicate any change or correction to personal information provided to the contact specified by the Group, which is written in "IX. Point of contact" of the Policy.

Ⅴ.Shared use of personal information, outsourcing for handling, and disclosure or provision to third parties

ⅰ. Shared use of personal information, outsourcing for handling, and disclosing or providing to third parties

Personal information obtained by the Group will not be shared, outsourced for handling, or disclosed or provided to a third party except in the following situations.

1. Consent has been obtained from the relevant individual.
2. The Group is disclosing or providing statistical data and other personal information without any connection with any specific individual.
3. The Group is inquiring with a relevant organization about the procedures for, or status of, payment for a purchase, etc. from an individual to the Group.
4. The Group discloses or provides such personal information to a subcontractor, agency or any other business partner that the Group properly supervises, to achieve the purposes of use written in "II. Purpose, etc. of use of personal information: ii. Purpose of use of personal information."
5. Multiple companies within the Group cooperatively use such personal information to achieve the purposes written in "II. Purpose, etc. of use of personal information: ii. Purpose of use of personal information."
6. A judiciary body, government agency, police, bar association, consumers affairs bureau or any other organization with authority equivalent to the above has taken proper, legally grounded procedures to require the Group to disclose or provide such personal information.
7. Disclosing or providing such personal information is necessary for the national government, local public organizations or others to perform public administrative work and obtaining consent from the individual may pose an obstacle to the fulfillment of the administrative work.
8. Disclosing or providing such personal information is necessary to protect the life, body, property, etc. of an individual or any other individual and obtaining consent from the individual is difficult.
　　　
9. The Group is providing such personal information to collaborative users that have already been informed or disclosed to the individual.

ⅱ. Supervision of shared and outsourced personal information

Based on the above paragraphs, personal information may be shared and outsourced for handling, within the scope specified below. Based on the following, the Group properly supervises the shared use and outsourcing for handling. By means of a contract or similar device, we ensure the prevention of leakage of personal information.

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Ⅵ.Addressing requests for disclosure, etc.

Based on the Act on the Protection of Personal Information, the Group would take appropriate action to address a request from the relevant individual or his/her agent for disclosure or correction of, addition to, deletion from retained personal data (hereinafter “retained personal data” as defined in Paragraph 7, Article 2 of the Act on the Protection of Personal Information), suspension of use of retained personal data or suspension of provision of retained personal data to third parties (hereinafter “disclosure, etc.”).

1. （1） Contact for requesting disclosure, etc. 　　　　
   A request for disclosure, etc. shall be made with the procedure specified by the Group. Inquiries about a request should be directed to the office written in "IX. Point of contact" of the Policy.
2. （2） Identity verification
   Anyone that requests disclosure, etc. must undergo identity verification by following a specified procedure.
   If you assign an agent to request disclosure, etc., you must submit a letter of proxy. This also requires submission of a document to verify the identity of both you and your agent.
   ※ A statutory agent for an underage person or an adult ward may be deemed as having the authority of proxy by submitting a document that evidences his/her legal authority of proxy.
3. （3） Commission for disclosure
   In response to a request for disclosure, the Group may charge the requester or his/her agent a commission for procedures and research (hereinafter "handling of request, etc."). When charging for commission for handling of request, etc., the Group will inform the requester or his/her agent in advance of an estimate of the amount of commission.
4. （4） Other
   Other inquiries about requesting disclosure, etc. should be directed to the office specified in "IX. Point of contact" of the Policy.

Ⅶ.Period of retention of personal information

The Group retains individual s’ personal information for the period necessary for achieving the purposes of use mentioned in “II. Purpose, etc. of use of personal information: ii. Purpose of use of personal information” of the Policy. The duration of the retention period will be decided on the basis of, for example, the purposes of using the personal information and characteristics of the data.

Whenever a piece of personal information becomes unnecessary, the Group irreversibly anonymizes the personal information or destroys it (anonymized information may still be retained for continued use).

Ⅷ.Changing the Policy

The Group may revise the Policy whenever necessary in accordance with amendments to laws and changes in the social environment.
The Group will disclose the revision of the Policy via the Group's website and other media for public relations.

Ⅸ.Point of contact

Inquiries about the Policy, personal information or procedures should be directed to the following point of contact, which will connect you with a data administrator.

After you have completed all procedures necessary, the Group will verify your identification by referring to data of your registration at the Group, such as your driver’s license, passport, health insurance certificate and seal registration or any other written certificate; calling back your phone number registered at the Group; or checking your name, address, phone number, password, bank account number and/or credit card number.

If your agent has taken all of the procedures, the Group will verify that he/she is your real agent by referring to the relevant letter of proxy or the registration certificate for the seal affixed to the letter of proxy, making a phone call to you and/or using any other means effective.

＜Data administrator＞ 　　　　
Corporate Communication Department, Toyo Ink SC Holdings Co., Ltd. 　　　　
Kyobashi Edogrand, 2-2-1 Kyobashi, Chuo-ku, Tokyo 104-8377 　　　　
TEL: 03-3272-5720　FAX: 03-3272-9788 　　　　
E-Mail: info@toyoinkgroup.com 　　　
Hours open: 9 a.m. to 5 p.m. (Japan Standard Time) on business days of Toyo Ink SC Holdings Co., Ltd.
(Monday through Friday except national holidays and the company's holidays)